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- Recommended VICIdial Security Upgrade Notice: April 2022
by mflorell » Tue Apr 19, 2022 8:13 am - 0 Replies
- 10074 Views
- Last post by mflorell
Tue Apr 19, 2022 8:13 am
- Recommended VICIdial Security Upgrade Notice: April 2022
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- NO Volume button in vici 9 and 10 in agent page
by Farzvoip » Tue Jun 07, 2022 5:28 pm - 4 Replies
- 777 Views
- Last post by williamconley
Mon Jun 13, 2022 12:44 pm
- NO Volume button in vici 9 and 10 in agent page
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- New install no mute botton
by ruben23 » Mon Jul 06, 2020 7:38 pm - 9 Replies
- 7721 Views
- Last post by Farzvoip
Fri Jun 10, 2022 5:37 am
- New install no mute botton
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- [SOLVED]Closer Handle Method, disconnects the phone
by dinstar » Fri Mar 04, 2022 2:09 am - 2 Replies
- 843 Views
- Last post by williamconley
Thu Jun 09, 2022 5:06 pm
- [SOLVED]Closer Handle Method, disconnects the phone
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- Regarding campaign setting for better call performence
by pratikvicidial » Fri Mar 04, 2022 2:11 am - 2 Replies
- 801 Views
- Last post by williamconley
Thu Jun 09, 2022 5:05 pm
- Regarding campaign setting for better call performence
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- Webphone Not Working On Hook Agent for Inbound Calls
by zenithbsolutions » Wed Sep 01, 2021 4:44 am - 1 Replies
- 1381 Views
- Last post by williamconley
Thu Jun 09, 2022 4:05 pm
- Webphone Not Working On Hook Agent for Inbound Calls
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- QCFAIL work flow
by Vince-0 » Tue Jun 07, 2022 7:33 am - 3 Replies
- 255 Views
- Last post by williamconley
Thu Jun 09, 2022 3:32 pm
- QCFAIL work flow
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- Alias Group and Generating Report
by bghayad » Sat Sep 11, 2021 10:27 pm - 1 Replies
- 1523 Views
- Last post by williamconley
Wed Jun 08, 2022 3:09 pm
- Alias Group and Generating Report
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- I CANNOT HEAR THE VOICE MAIL
by Joss2103 » Tue Sep 28, 2021 1:28 pm - 1 Replies
- 1347 Views
- Last post by williamconley
Wed Jun 08, 2022 3:04 pm
- I CANNOT HEAR THE VOICE MAIL
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- Speech Recognition in Vicidial
by ramizuabhalim » Mon Jun 06, 2022 11:00 pm - 1 Replies
- 640 Views
- Last post by williamconley
Wed Jun 08, 2022 2:52 pm
- Speech Recognition in Vicidial
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- Not save register in call_log table
by dgxa » Mon Jun 06, 2022 4:02 pm - 3 Replies
- 277 Views
- Last post by williamconley
Wed Jun 08, 2022 2:48 pm
- Not save register in call_log table
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- Remote Agent Login Not Working
by bronson » Tue Jun 07, 2022 8:15 pm - 2 Replies
- 226 Views
- Last post by bronson
Wed Jun 08, 2022 10:55 am
- Remote Agent Login Not Working
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- ADMIN CHANGE LOG (Section Records)
by karely90 » Wed Jun 01, 2022 6:28 pm - 6 Replies
- 324 Views
- Last post by carpenox
Mon Jun 06, 2022 4:59 pm
- ADMIN CHANGE LOG (Section Records)
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- Time Sync Error
by dinstar » Mon Jun 06, 2022 12:27 am - 2 Replies
- 249 Views
- Last post by williamconley
Mon Jun 06, 2022 1:36 pm
- Time Sync Error
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- MULTI_LEAD on manual dial campaign
by SPAMSAM » Mon Jun 06, 2022 9:47 am - 1 Replies
- 179 Views
- Last post by williamconley
Mon Jun 06, 2022 1:32 pm
- MULTI_LEAD on manual dial campaign
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- Too many login attempts
by dspaan » Thu Apr 30, 2015 7:06 am - 14 Replies
- 9693 Views
- Last post by carpenox
Mon Jun 06, 2022 1:29 pm
- Too many login attempts
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- How to enable ODBC Storage for Voicemail using Vicibox
by LEOXXX » Fri Mar 11, 2022 12:56 pm - 8 Replies
- 1744 Views
- Last post by williamconley
Sun Jun 05, 2022 12:18 pm
- How to enable ODBC Storage for Voicemail using Vicibox
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- Audio not Syncing to asterisk after adding SSL and public ip
by dinstar » Thu Mar 10, 2022 3:19 am - 9 Replies
- 1482 Views
- Last post by williamconley
Sun Jun 05, 2022 12:13 pm
- Audio not Syncing to asterisk after adding SSL and public ip
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- Vicidial - Export Call Report Issue
by ramizuabhalim » Tue May 31, 2022 8:44 pm - 4 Replies
- 371 Views
- Last post by ramizuabhalim
Thu Jun 02, 2022 9:59 pm
- Vicidial - Export Call Report Issue
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- No Agent Call URL [LIST] Not working
by ztec_za » Tue Feb 15, 2022 3:30 pm - 4 Replies
- 1316 Views
- Last post by williamconley
Thu Jun 02, 2022 1:33 pm
- No Agent Call URL [LIST] Not working
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- Load New Leads UNDO
by bronson » Tue Nov 23, 2021 9:17 am - 3 Replies
- 1195 Views
- Last post by bronson
Wed Jun 01, 2022 4:17 pm
- Load New Leads UNDO
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- Inbound calls marked as DROP in vicidial_log table
by richa.chandna » Wed Mar 02, 2022 3:55 am - 2 Replies
- 945 Views
- Last post by williamconley
Wed Jun 01, 2022 3:36 pm
- Inbound calls marked as DROP in vicidial_log table
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- Unable To Send DTMF Digit From Softphone in Vicidial
by Ikram_Ali » Sun Mar 06, 2022 6:23 pm - 3 Replies
- 973 Views
- Last post by williamconley
Wed Jun 01, 2022 3:28 pm
- Unable To Send DTMF Digit From Softphone in Vicidial
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- Vicidial Logs - System Issue or Agent Issue
by ramizuabhalim » Mon May 23, 2022 5:25 am - 8 Replies
- 482 Views
- Last post by williamconley
Wed Jun 01, 2022 3:16 pm
- Vicidial Logs - System Issue or Agent Issue
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- Agent Disappearing on Real Time Screen after 360 minutes
by lemmor27 » Tue Apr 05, 2022 7:40 am - 6 Replies
- 1101 Views
- Last post by williamconley
Tue May 31, 2022 2:42 pm
- Agent Disappearing on Real Time Screen after 360 minutes
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- Call without agent
by krloskmarillo » Tue May 31, 2022 10:14 am - 1 Replies
- 200 Views
- Last post by williamconley
Tue May 31, 2022 2:39 pm
- Call without agent
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- Automated report sending blank
by mark.robinson » Tue Oct 05, 2021 9:53 am - 1 Replies
- 1528 Views
- Last post by williamconley
Mon May 30, 2022 3:03 pm
- Automated report sending blank
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- Missing Recording link for user stats
by worseo » Wed May 18, 2022 9:04 am - 9 Replies
- 600 Views
- Last post by williamconley
Mon May 30, 2022 2:31 pm
- Missing Recording link for user stats
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- problem with Export Leads Report
by Fares MEHENI » Thu May 05, 2022 11:31 am - 10 Replies
- 1515 Views
- Last post by Fares MEHENI
Mon May 30, 2022 9:10 am
- problem with Export Leads Report
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- Cannot configure email for VICIdial v10.0.1
by wt403 » Sat May 28, 2022 3:21 am - 4 Replies
- 334 Views
- Last post by carpenox
Sun May 29, 2022 3:09 pm
- Cannot configure email for VICIdial v10.0.1
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- API transfer to ingroup fails if AGENTDIRECT selected
by jamiemurray » Mon Oct 11, 2021 8:51 am - 1 Replies
- 1571 Views
- Last post by williamconley
Sun May 29, 2022 2:47 pm
- API transfer to ingroup fails if AGENTDIRECT selected
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- MeetMe Beep - remove it on customer side
by phil_discount » Tue Sep 29, 2009 8:51 am - 7 Replies
- 5303 Views
- Last post by williamconley
Sun May 29, 2022 12:15 pm
- MeetMe Beep - remove it on customer side
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- Dead call on manual dial via xlite!
by paulo111 » Fri Apr 30, 2021 10:03 am - 3 Replies
- 1904 Views
- Last post by williamconley
Thu May 26, 2022 12:52 pm
- Dead call on manual dial via xlite!
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- Knowing a call is finished completely from the database
by nadavk » Tue Oct 19, 2021 6:18 am - 1 Replies
- 1723 Views
- Last post by williamconley
Wed May 25, 2022 12:29 pm
- Knowing a call is finished completely from the database
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- SALE status being inserted in hopper
by TanShabani » Thu Mar 31, 2022 2:55 am - 8 Replies
- 1117 Views
- Last post by williamconley
Wed May 25, 2022 12:26 pm
- SALE status being inserted in hopper
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- Agent module lock
by Jfonk8910 » Tue Mar 22, 2022 4:36 pm - 14 Replies
- 1853 Views
- Last post by williamconley
Tue May 24, 2022 4:11 pm
- Agent module lock
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- No Sound - File confbridge-join does not exist
by savagenoob » Wed Apr 13, 2022 4:29 pm - 2 Replies
- 682 Views
- Last post by williamconley
Tue May 24, 2022 4:00 pm
- No Sound - File confbridge-join does not exist
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- Where are the places where callerid (number) is set?
by ConnectedDialer » Wed Feb 16, 2022 9:37 am - 4 Replies
- 1267 Views
- Last post by williamconley
Tue May 24, 2022 3:49 pm
- Where are the places where callerid (number) is set?
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- Amazon Lex Integration
by rustynail » Mon Apr 11, 2022 11:03 am - 3 Replies
- 726 Views
- Last post by williamconley
Tue May 24, 2022 3:44 pm
- Amazon Lex Integration
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- Routing calls to inbound group without answer and MOH
by airflux » Wed May 18, 2022 6:05 am - 5 Replies
- 441 Views
- Last post by williamconley
Tue May 24, 2022 11:48 am
- Routing calls to inbound group without answer and MOH
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- "Your session has been paused"
by fran125 » Wed Sep 24, 2014 3:01 pm - 17 Replies
- 11009 Views
- Last post by carpenox
Tue May 24, 2022 8:16 am
- "Your session has been paused"
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- AGENTDIRECT "If you know your parties extension"
by richmac2018 » Wed May 20, 2020 10:21 am - 6 Replies
- 3168 Views
- Last post by carpenox
Sun May 22, 2022 6:50 am
- AGENTDIRECT "If you know your parties extension"
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- Vicidial inaccessible after VPS reboot.
by cyberkyd » Thu May 19, 2022 8:54 pm - 2 Replies
- 311 Views
- Last post by williamconley
Sat May 21, 2022 8:07 pm
- Vicidial inaccessible after VPS reboot.
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- Agent activity pause code with 0 pause time
by webudo » Tue May 10, 2022 12:29 pm - 5 Replies
- 518 Views
- Last post by williamconley
Sat May 21, 2022 8:00 pm
- Agent activity pause code with 0 pause time
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- Ingroup ring-all not working as it should.
by mosses » Wed May 18, 2022 4:56 pm - 4 Replies
- 403 Views
- Last post by williamconley
Sat May 21, 2022 7:41 pm
- Ingroup ring-all not working as it should.
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- Lead search from agent screen while in a call
by Joss2103 » Fri May 13, 2022 5:03 pm - 4 Replies
- 410 Views
- Last post by mflorell
Thu May 19, 2022 11:35 am
- Lead search from agent screen while in a call
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- Password encryption and chat generating high load
by webudo » Wed May 18, 2022 5:23 pm - 3 Replies
- 315 Views
- Last post by webudo
Thu May 19, 2022 11:02 am
- Password encryption and chat generating high load
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- time synchronization error & 127.0.0.1 unable to authenticat
by sue136 » Thu Jan 30, 2020 9:41 pm - 5 Replies
- 3521 Views
- Last post by williamconley
Wed May 18, 2022 10:27 pm
- time synchronization error & 127.0.0.1 unable to authenticat
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- Prercorded message to answering machine, connect live calls
by cyberkyd » Thu May 12, 2022 1:42 pm - 5 Replies
- 483 Views
- Last post by cyberkyd
Wed May 18, 2022 3:56 pm
- Prercorded message to answering machine, connect live calls
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- Set up a Press 1 Campaign along with Voicemail drop for AMD.
by cyberkyd » Mon May 16, 2022 3:54 am - 4 Replies
- 402 Views
- Last post by cyberkyd
Wed May 18, 2022 3:48 pm
- Set up a Press 1 Campaign along with Voicemail drop for AMD.
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- Catch Dropped Calls from call menu to a list
by callcentertech » Wed Dec 22, 2021 9:29 am - 1 Replies
- 1279 Views
- Last post by williamconley
Wed May 18, 2022 2:54 pm
- Catch Dropped Calls from call menu to a list
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