Support
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
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- Please read before posting for support!
by kchung » Thu Sep 14, 2006 11:42 am - 10 Replies
- 36510 Views
- Last post by williamconley
Fri Mar 03, 2017 3:21 pm
- Please read before posting for support!
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- Asterisk versions supported by ViciDial
by mflorell » Fri Jul 16, 2010 5:01 pm - 25 Replies
- 32017 Views
- Last post by williamconley
Fri Jan 27, 2017 1:51 pm
- Asterisk versions supported by ViciDial
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- Manager's Manual a requirement, have you read the manual?
by Op3r » Fri May 25, 2007 11:47 am - 19 Replies
- 43011 Views
- Last post by mflorell
Thu Dec 08, 2016 6:31 am
- Manager's Manual a requirement, have you read the manual?
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- Please read if you used VicidialNOW before posting.
by mcargile » Thu Apr 03, 2008 2:40 pm - 0 Replies
- 24515 Views
- Last post by mcargile
Thu Apr 03, 2008 2:40 pm
- Please read if you used VicidialNOW before posting.
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- Number of call ringing does not go more than 90
by rosh861 » Tue Jul 25, 2017 8:01 am - 1 Replies
- 8 Views
- Last post by mflorell
Tue Jul 25, 2017 9:08 am
- Number of call ringing does not go more than 90
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- Unable to View Past Comments on Subsequent Calls
by ujwalmakhija » Sat Jul 22, 2017 5:07 am - 2 Replies
- 31 Views
- Last post by ujwalmakhija
Tue Jul 25, 2017 8:41 am
- Unable to View Past Comments on Subsequent Calls
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- Callerid vs calleridname
by Keyfin » Tue Jul 11, 2017 9:57 am - 5 Replies
- 121 Views
- Last post by Keyfin
Tue Jul 25, 2017 8:30 am
- Callerid vs calleridname
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- Dial failover on different dialer is possible?
by airflux » Mon Jul 24, 2017 12:42 pm - 3 Replies
- 23 Views
- Last post by mflorell
Tue Jul 25, 2017 7:31 am
- Dial failover on different dialer is possible?
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- New vici vs old asterisk box
by c20xh2 » Tue Jul 25, 2017 1:19 am - 1 Replies
- 17 Views
- Last post by mflorell
Tue Jul 25, 2017 7:29 am
- New vici vs old asterisk box
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- Japanese Language?
by donX » Sun Jul 23, 2017 9:45 pm - 8 Replies
- 40 Views
- Last post by mflorell
Tue Jul 25, 2017 7:26 am
- Japanese Language?
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- Call-Recording skips after few minutes in few calls only
by jayudhandha » Mon Jul 24, 2017 1:38 am - 3 Replies
- 44 Views
- Last post by jayudhandha
Tue Jul 25, 2017 5:47 am
- Call-Recording skips after few minutes in few calls only
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- Duplicate Lists
by hansg » Mon Jul 24, 2017 11:46 am - 0 Replies
- 18 Views
- Last post by hansg
Mon Jul 24, 2017 11:46 am
- Duplicate Lists
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- Carrier became UNREACHABLE
by khuff » Fri Jul 21, 2017 3:33 pm - 2 Replies
- 39 Views
- Last post by khuff
Mon Jul 24, 2017 9:33 am
- Carrier became UNREACHABLE
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- 10 milion Leads on my Database
by boiken » Tue Jul 11, 2017 7:58 am - 7 Replies
- 144 Views
- Last post by mflorell
Mon Jul 24, 2017 6:41 am
- 10 milion Leads on my Database
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- 2 Database for vicidial
by donX » Mon Jul 17, 2017 3:43 am - 4 Replies
- 101 Views
- Last post by donX
Sun Jul 23, 2017 8:44 pm
- 2 Database for vicidial
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- Audio Soundboard Recordings Limit
by zenithbsolutions » Sun Jul 23, 2017 3:51 pm - 1 Replies
- 21 Views
- Last post by mflorell
Sun Jul 23, 2017 7:22 pm
- Audio Soundboard Recordings Limit
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- Ringing During Autodial
by basejumper » Tue Oct 07, 2014 1:52 pm - 9 Replies
- 2884 Views
- Last post by teleinx
Sat Jul 22, 2017 7:24 pm
- Ringing During Autodial
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- Outbound list management issue due to inbound calls
by tim33 » Fri Jul 21, 2017 10:39 pm - 4 Replies
- 42 Views
- Last post by tim33
Sat Jul 22, 2017 8:18 am
- Outbound list management issue due to inbound calls
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- Problem with cluster time -Time synchronization-
by achillf » Fri Jul 21, 2017 4:25 am - 7 Replies
- 64 Views
- Last post by hiteshg
Sat Jul 22, 2017 5:07 am
- Problem with cluster time -Time synchronization-
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- Please help How can Set the if you know the local number
by shdw888 » Sat Jul 22, 2017 3:37 am - 0 Replies
- 35 Views
- Last post by shdw888
Sat Jul 22, 2017 3:37 am
- Please help How can Set the if you know the local number
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- Manual Dial
by tim33 » Fri Jul 21, 2017 6:14 pm - 2 Replies
- 40 Views
- Last post by tim33
Fri Jul 21, 2017 10:05 pm
- Manual Dial
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- Impact of Available Only Tally=N and Threshold=Disabled
by jkalin1 » Fri Jul 21, 2017 10:48 am - 5 Replies
- 38 Views
- Last post by mflorell
Fri Jul 21, 2017 12:37 pm
- Impact of Available Only Tally=N and Threshold=Disabled
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- Unable to use Zypper
by c20xh2 » Thu Jul 20, 2017 9:18 am - 3 Replies
- 57 Views
- Last post by mflorell
Thu Jul 20, 2017 8:29 pm
- Unable to use Zypper
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- Transfer calls to another number if first num is not answerd
by santhuarnold » Thu Jul 20, 2017 10:01 am - 3 Replies
- 45 Views
- Last post by mflorell
Thu Jul 20, 2017 1:53 pm
- Transfer calls to another number if first num is not answerd
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- Waiting for Ring...Carrier Setting Issues????
by Maitredetoi » Thu Jul 20, 2017 10:53 am - 0 Replies
- 48 Views
- Last post by Maitredetoi
Thu Jul 20, 2017 10:53 am
- Waiting for Ring...Carrier Setting Issues????
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- On-hook Agent doesn't work
by brando16 » Tue Jul 11, 2017 10:08 am - 9 Replies
- 125 Views
- Last post by brando16
Thu Jul 20, 2017 10:28 am
- On-hook Agent doesn't work
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- Survey transfer to ingroup
by hansg » Wed Jul 19, 2017 5:59 pm - 7 Replies
- 53 Views
- Last post by hansg
Thu Jul 20, 2017 7:19 am
- Survey transfer to ingroup
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- Dynamic Good Guys Firewall for Stock Vicibox Servers
1, 2by williamconley » Thu Mar 07, 2013 7:37 pm - 56 Replies
- 30516 Views
- Last post by williamconley
Wed Jul 19, 2017 8:31 pm
- Dynamic Good Guys Firewall for Stock Vicibox Servers
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- Intermittent "403 FORBIDDEN" during outbound auto dialling
by wjohnson133 » Wed Jul 19, 2017 4:43 pm - 1 Replies
- 45 Views
- Last post by mflorell
Wed Jul 19, 2017 6:38 pm
- Intermittent "403 FORBIDDEN" during outbound auto dialling
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- CID override
by c20xh2 » Wed Jul 19, 2017 2:04 pm - 6 Replies
- 55 Views
- Last post by mflorell
Wed Jul 19, 2017 6:31 pm
- CID override
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- Internal only vicidial setup
by ccahill » Wed Jul 19, 2017 4:38 pm - 0 Replies
- 47 Views
- Last post by ccahill
Wed Jul 19, 2017 4:38 pm
- Internal only vicidial setup
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- polycom error :" Could not contact boot server using config"
by intotheblues » Tue Jul 18, 2017 10:28 am - 6 Replies
- 76 Views
- Last post by intotheblues
Wed Jul 19, 2017 8:31 am
- polycom error :" Could not contact boot server using config"
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- Voice Message getting cut
by rogerfinch » Tue Jul 18, 2017 8:28 pm - 3 Replies
- 58 Views
- Last post by mflorell
Wed Jul 19, 2017 7:35 am
- Voice Message getting cut
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- lead ranking or directing inbound and/or outbound calls
by TwistedFister » Tue Jul 18, 2017 3:10 pm - 1 Replies
- 57 Views
- Last post by mflorell
Wed Jul 19, 2017 7:33 am
- lead ranking or directing inbound and/or outbound calls
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- Duplicate leads
by ClearCall » Mon Jun 05, 2017 6:27 pm - 2 Replies
- 386 Views
- Last post by mflorell
Wed Jul 19, 2017 7:32 am
- Duplicate leads
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- Agent direct waiting calls are visible to other campaig user
by lvish » Tue Jul 18, 2017 8:54 am - 1 Replies
- 52 Views
- Last post by mflorell
Tue Jul 18, 2017 12:17 pm
- Agent direct waiting calls are visible to other campaig user
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- hopper show 0 lead to be dial but lead are there
by dynamic » Thu Dec 01, 2011 3:47 pm - 6 Replies
- 5577 Views
- Last post by elismerkaj
Tue Jul 18, 2017 8:07 am
- hopper show 0 lead to be dial but lead are there
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- how to configure polycom phone sound point ip335
by intotheblues » Tue Jul 18, 2017 7:21 am - 0 Replies
- 62 Views
- Last post by intotheblues
Tue Jul 18, 2017 7:21 am
- how to configure polycom phone sound point ip335
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- Outbound Calling Report
by edrianking » Mon Jul 17, 2017 2:22 pm - 1 Replies
- 68 Views
- Last post by mflorell
Mon Jul 17, 2017 4:03 pm
- Outbound Calling Report
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- Hangup when record a call
by davide.filippi » Tue Jul 11, 2017 7:32 am - 11 Replies
- 145 Views
- Last post by davide.filippi
Mon Jul 17, 2017 12:21 pm
- Hangup when record a call
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- upgrade issue
by myaddressis » Mon Jul 17, 2017 3:14 am - 5 Replies
- 93 Views
- Last post by myaddressis
Mon Jul 17, 2017 12:10 pm
- upgrade issue
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- Unable to Install SVN 0424 For Vtiger Installation
by zenithbsolutions » Fri Jul 14, 2017 9:00 am - 1 Replies
- 87 Views
- Last post by zenithbsolutions
Mon Jul 17, 2017 7:27 am
- Unable to Install SVN 0424 For Vtiger Installation
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- Missing Recordings for Manual (Callback) Calls
by duncanb » Mon Jun 19, 2017 8:20 am - 3 Replies
- 257 Views
- Last post by duncanb
Mon Jul 17, 2017 7:17 am
- Missing Recordings for Manual (Callback) Calls
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- High CPU LOAD
by karmad » Fri Jul 14, 2017 11:51 am - 3 Replies
- 96 Views
- Last post by mflorell
Fri Jul 14, 2017 6:36 pm
- High CPU LOAD
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- time synchronization problem after change db
by davide.filippi » Wed Jul 12, 2017 9:09 am - 3 Replies
- 100 Views
- Last post by davide.filippi
Fri Jul 14, 2017 1:17 pm
- time synchronization problem after change db
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- Insert a new lead within a call
by ccabrera » Thu Jul 13, 2017 7:22 pm - 1 Replies
- 81 Views
- Last post by mflorell
Thu Jul 13, 2017 9:00 pm
- Insert a new lead within a call
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- How to restore on clustered servers
by ichigo » Sun Jul 09, 2017 5:23 pm - 6 Replies
- 155 Views
- Last post by mflorell
Thu Jul 13, 2017 8:56 pm
- How to restore on clustered servers
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- Missing recording of first call in lead inserted by API
by ccabrera » Fri Jul 07, 2017 1:42 pm - 7 Replies
- 152 Views
- Last post by mflorell
Thu Jul 13, 2017 8:53 pm
- Missing recording of first call in lead inserted by API
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- Reports take a long time and freeze calls
by saulortega » Thu Jul 13, 2017 4:36 pm - 1 Replies
- 88 Views
- Last post by mflorell
Thu Jul 13, 2017 5:36 pm
- Reports take a long time and freeze calls
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- Automated Reports
by hansg » Thu Jul 13, 2017 4:53 am - 3 Replies
- 111 Views
- Last post by mflorell
Thu Jul 13, 2017 1:30 pm
- Automated Reports
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