Support
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
-
- Announcements
- Replies
- Views
- Last post
-
- Recommended VICIdial Security Upgrade Notice: September 2024
by mflorell » Tue Sep 17, 2024 7:48 am - 8 Replies
- 281469 Views
- Last post by mtendemichael
Thu Oct 24, 2024 8:34 am
- Recommended VICIdial Security Upgrade Notice: September 2024
-
- Topics
- Replies
- Views
- Last post
-
- Where are the places where callerid (number) is set?
by ConnectedDialer » Wed Feb 16, 2022 9:37 am - 4 Replies
- 6285 Views
- Last post by williamconley
Tue May 24, 2022 3:49 pm
- Where are the places where callerid (number) is set?
-
- Amazon Lex Integration
by rustynail » Mon Apr 11, 2022 11:03 am - 3 Replies
- 3631 Views
- Last post by williamconley
Tue May 24, 2022 3:44 pm
- Amazon Lex Integration
-
- Routing calls to inbound group without answer and MOH
by airflux » Wed May 18, 2022 6:05 am - 5 Replies
- 4536 Views
- Last post by williamconley
Tue May 24, 2022 11:48 am
- Routing calls to inbound group without answer and MOH
-
- AGENTDIRECT "If you know your parties extension"
by richmac2018 » Wed May 20, 2020 10:21 am - 6 Replies
- 8808 Views
- Last post by carpenox
Sun May 22, 2022 6:50 am
- AGENTDIRECT "If you know your parties extension"
-
- Vicidial inaccessible after VPS reboot.
by cyberkyd » Thu May 19, 2022 8:54 pm - 2 Replies
- 2751 Views
- Last post by williamconley
Sat May 21, 2022 8:07 pm
- Vicidial inaccessible after VPS reboot.
-
- Agent activity pause code with 0 pause time
by webudo » Tue May 10, 2022 12:29 pm - 5 Replies
- 5008 Views
- Last post by williamconley
Sat May 21, 2022 8:00 pm
- Agent activity pause code with 0 pause time
-
- Ingroup ring-all not working as it should.
by mosses » Wed May 18, 2022 4:56 pm - 4 Replies
- 3760 Views
- Last post by williamconley
Sat May 21, 2022 7:41 pm
- Ingroup ring-all not working as it should.
-
- Password encryption and chat generating high load
by webudo » Wed May 18, 2022 5:23 pm - 3 Replies
- 3539 Views
- Last post by webudo
Thu May 19, 2022 11:02 am
- Password encryption and chat generating high load
-
- time synchronization error & 127.0.0.1 unable to authenticat
by sue136 » Thu Jan 30, 2020 9:41 pm - 5 Replies
- 8806 Views
- Last post by williamconley
Wed May 18, 2022 10:27 pm
- time synchronization error & 127.0.0.1 unable to authenticat
-
- Prercorded message to answering machine, connect live calls
by cyberkyd » Thu May 12, 2022 1:42 pm - 5 Replies
- 5575 Views
- Last post by cyberkyd
Wed May 18, 2022 3:56 pm
- Prercorded message to answering machine, connect live calls
-
- Set up a Press 1 Campaign along with Voicemail drop for AMD.
by cyberkyd » Mon May 16, 2022 3:54 am - 4 Replies
- 4922 Views
- Last post by cyberkyd
Wed May 18, 2022 3:48 pm
- Set up a Press 1 Campaign along with Voicemail drop for AMD.
-
- Catch Dropped Calls from call menu to a list
by callcentertech » Wed Dec 22, 2021 9:29 am - 1 Replies
- 3531 Views
- Last post by williamconley
Wed May 18, 2022 2:54 pm
- Catch Dropped Calls from call menu to a list
-
- Barging Not Working
by Ikram_Ali » Wed May 18, 2022 4:41 am - 2 Replies
- 2643 Views
- Last post by williamconley
Wed May 18, 2022 2:52 pm
- Barging Not Working
-
- SAVE DROP CALLS IN A LIST IN AN INBOUND CAMPAIGN
by dgxa » Wed May 18, 2022 9:05 am - 1 Replies
- 2055 Views
- Last post by carpenox
Wed May 18, 2022 9:41 am
- SAVE DROP CALLS IN A LIST IN AN INBOUND CAMPAIGN
-
- Yeastar Neogate TG1600 configuration with vicidial inbound
by worseo » Thu May 12, 2022 11:06 am - 1 Replies
- 2871 Views
- Last post by williamconley
Mon May 16, 2022 12:57 pm
- Yeastar Neogate TG1600 configuration with vicidial inbound
-
- Remote Agents Caller ID
by covarrubiasgg » Fri Jan 12, 2018 5:31 pm - 3 Replies
- 8524 Views
- Last post by williamconley
Wed May 11, 2022 11:29 am
- Remote Agents Caller ID
-
- NEW CARRIER CAUSE SYNC TIME ERROR
by covarrubiasgg » Tue Jan 18, 2022 3:47 pm - 1 Replies
- 3293 Views
- Last post by williamconley
Wed May 11, 2022 10:01 am
- NEW CARRIER CAUSE SYNC TIME ERROR
-
- Remote Agent call Hangup issue on caller hangup
by govindbairwa90 » Fri May 06, 2022 1:32 am - 6 Replies
- 5544 Views
- Last post by williamconley
Wed May 11, 2022 9:57 am
- Remote Agent call Hangup issue on caller hangup
-
- Vicidial Group queue to call the next number and not hang-up
by rahat651 » Tue Jun 23, 2020 5:25 pm - 16 Replies
- 24834 Views
- Last post by williamconley
Tue May 10, 2022 3:03 pm
- Vicidial Group queue to call the next number and not hang-up
-
- How to send answering machine calls to next available agent
by cyberkyd » Sat May 07, 2022 5:56 pm - 5 Replies
- 5062 Views
- Last post by williamconley
Tue May 10, 2022 9:04 am
- How to send answering machine calls to next available agent
-
- Dialer Slow When I Am The Only User
by ferchment » Sat Feb 26, 2022 11:32 am - 1 Replies
- 2819 Views
- Last post by williamconley
Fri May 06, 2022 3:43 pm
- Dialer Slow When I Am The Only User
-
- IVR Blasting Setup
by prabinnair » Mon Feb 28, 2022 1:40 am - 1 Replies
- 3118 Views
- Last post by williamconley
Fri May 06, 2022 3:41 pm
- IVR Blasting Setup
-
- SVN Version Showing 0
by Ikram_Ali » Wed Apr 20, 2022 6:11 am - 9 Replies
- 8950 Views
- Last post by williamconley
Fri May 06, 2022 3:31 pm
- SVN Version Showing 0
-
- Realtime stats not updating under 'Real-Time Main Report.'
by Ikram_Ali » Sun Apr 03, 2022 4:14 pm - 9 Replies
- 7668 Views
- Last post by williamconley
Fri May 06, 2022 3:24 pm
- Realtime stats not updating under 'Real-Time Main Report.'
-
- Inbound not showing leads
by medk » Mon Apr 25, 2022 8:46 am - 3 Replies
- 3715 Views
- Last post by williamconley
Fri May 06, 2022 3:17 pm
- Inbound not showing leads
-
- Predictive Not Working
by Ikram_Ali » Sun Apr 24, 2022 12:27 am - 4 Replies
- 4145 Views
- Last post by williamconley
Fri May 06, 2022 3:14 pm
- Predictive Not Working
-
- Agent Login Time Coming Higher Than Actual
by Ikram_Ali » Wed Apr 27, 2022 2:49 am - 2 Replies
- 3489 Views
- Last post by williamconley
Wed May 04, 2022 1:03 pm
- Agent Login Time Coming Higher Than Actual
-
- sip no audio when using external IP
by polskie1029 » Wed Apr 27, 2022 7:15 pm - 4 Replies
- 4914 Views
- Last post by williamconley
Wed May 04, 2022 12:57 pm
- sip no audio when using external IP
-
- Call auto disconnected as agent logged in
by mudasar321 » Tue May 03, 2022 4:54 pm - 8 Replies
- 12646 Views
- Last post by mudasar321
Wed May 04, 2022 11:29 am
- Call auto disconnected as agent logged in
-
- Agent status does not appear in stats agent
by krloskmarillo » Sat Apr 30, 2022 1:03 pm - 4 Replies
- 7893 Views
- Last post by krloskmarillo
Tue May 03, 2022 5:36 pm
- Agent status does not appear in stats agent
-
- HOW TO Hangup agents call (Dialing)
by dheeraj2709 » Sat Apr 30, 2022 2:42 pm - 3 Replies
- 3144 Views
- Last post by williamconley
Tue May 03, 2022 2:56 pm
- HOW TO Hangup agents call (Dialing)
-
- Iax2 "Callno Usage" exhaustion
by spicchio » Thu Apr 28, 2022 6:22 am - 1 Replies
- 2154 Views
- Last post by williamconley
Tue May 03, 2022 2:33 pm
- Iax2 "Callno Usage" exhaustion
-
- Calls are dropped after 60 seconds
by Joss2103 » Mon Apr 18, 2022 4:37 pm - 4 Replies
- 4365 Views
- Last post by carpenox
Sat Apr 23, 2022 3:41 pm
- Calls are dropped after 60 seconds
-
- Client can't hear me at all
by Freya12 » Wed Apr 20, 2022 1:31 am - 3 Replies
- 3309 Views
- Last post by martinch
Thu Apr 21, 2022 11:50 am
- Client can't hear me at all
-
- Agent on Call but shows on Dispo in reports
by Jitin » Wed Mar 07, 2018 2:01 am - 11 Replies
- 19798 Views
- Last post by martinch
Thu Apr 21, 2022 11:48 am
- Agent on Call but shows on Dispo in reports
-
- Old(?) bug: agents on calls stuck in “DISPO” state
by Daniel Beardsmore » Tue May 26, 2020 11:46 am - 7 Replies
- 9822 Views
- Last post by martinch
Thu Apr 21, 2022 11:48 am
- Old(?) bug: agents on calls stuck in “DISPO” state
-
- Screen scripts not starting
by xoy74 » Fri Apr 08, 2022 3:30 pm - 2 Replies
- 3584 Views
- Last post by martinch
Wed Apr 20, 2022 12:45 am
- Screen scripts not starting
-
- Display current Dispo on agent screen?
by rockgeneral » Thu Apr 14, 2022 8:22 am - 3 Replies
- 3056 Views
- Last post by martinch
Wed Apr 20, 2022 12:39 am
- Display current Dispo on agent screen?
-
- PHP-Applications repo for 15.2 not working - FIX
by carpenox » Mon Mar 14, 2022 5:59 am - 2 Replies
- 3272 Views
- Last post by carpenox
Thu Apr 14, 2022 3:24 pm
- PHP-Applications repo for 15.2 not working - FIX
-
- IP Address of one server in a cluster randomly changes
by VFRDavid » Fri Mar 04, 2022 7:40 pm - 1 Replies
- 2902 Views
- Last post by williamconley
Wed Apr 13, 2022 1:32 pm
- IP Address of one server in a cluster randomly changes
-
- ViciBox 9.0.3 Keeps LIVE CALL After Client Hangup
by medk » Mon Mar 28, 2022 11:58 am - 1 Replies
- 2876 Views
- Last post by williamconley
Wed Apr 13, 2022 1:04 pm
- ViciBox 9.0.3 Keeps LIVE CALL After Client Hangup
-
- SECURITY UPDATE NEEDED
by carpenox » Mon Apr 11, 2022 10:55 am - 2 Replies
- 2600 Views
- Last post by carpenox
Mon Apr 11, 2022 5:59 pm
- SECURITY UPDATE NEEDED
-
- Easier browsing on my blog with new table of contents
by carpenox » Mon Mar 07, 2022 4:58 pm - 2 Replies
- 3085 Views
- Last post by carpenox
Mon Apr 11, 2022 10:57 am
- Easier browsing on my blog with new table of contents
-
- Customer hears music instead of Ringing...
by atkins513 » Thu Mar 31, 2022 12:05 pm - 2 Replies
- 2807 Views
- Last post by martinch
Fri Apr 01, 2022 1:32 pm
- Customer hears music instead of Ringing...
-
- Vicibox 10 can't call the extended numbers
by frank83 » Mon Nov 08, 2021 1:25 pm - 7 Replies
- 6284 Views
- Last post by carpenox
Thu Mar 31, 2022 7:16 am
- Vicibox 10 can't call the extended numbers
-
- Cluster installation
by pikalla » Tue Sep 22, 2020 4:54 pm - 17 Replies
- 22646 Views
- Last post by carpenox
Thu Mar 24, 2022 6:54 am
- Cluster installation
-
- Help needed: Installing vicidial on Hetzner
by Ranafaisal87 » Tue Mar 15, 2022 6:51 am - 2 Replies
- 3065 Views
- Last post by boiken
Tue Mar 15, 2022 7:50 am
- Help needed: Installing vicidial on Hetzner
-
- Inbound Issue
by speedmaker » Mon Sep 06, 2021 10:08 am - 18 Replies
- 19917 Views
- Last post by anupamrekha
Sun Mar 13, 2022 1:42 pm
- Inbound Issue
-
- Recording Access Log no longer works after upgrading SVN
by SPAMSAM » Mon Mar 07, 2022 7:36 am - 3 Replies
- 3502 Views
- Last post by SPAMSAM
Fri Mar 11, 2022 5:42 am
- Recording Access Log no longer works after upgrading SVN
-
- How to test DTMF signals are working fine?
by dinstar » Thu Jan 13, 2022 7:37 am - 2 Replies
- 3665 Views
- Last post by dinstar
Thu Mar 10, 2022 4:42 am
- How to test DTMF signals are working fine?
Who is online
Users browsing this forum: Google [Bot], Majestic-12 [Bot] and 133 guests
Forum permissions
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum