AC-CID logic file details

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AC-CID logic file details

Postby pratik » Thu Sep 21, 2017 7:54 am

Hello,

We have installed vicidial 2.12 version on centos 6.9. We installed vicidial from scratch. We need to know about bellow details.
We configured AC-CID in campaign settings. And we set Custom CallerID as AREACODE. After that when we run the campaign on RATIO mode.
We need details of file from where this logic set and which files are used for this logic.

Thanks in advance.
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Re: AC-CID logic file details

Postby mflorell » Thu Sep 21, 2017 1:41 pm

It's not stored in files, there is a database table that is used for AC-CID: vicidial_campaign_cid_areacodes
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Re: AC-CID logic file details

Postby pratik » Thu Sep 21, 2017 11:01 pm

Hello,

Thanks for your reply.
But, want agi or perl file details which is used for fetch that callerid during calling time to display on customer end.
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Re: AC-CID logic file details

Postby mflorell » Fri Sep 22, 2017 4:59 am

There are several files that look up that data depending on how the call is placed by the system. Just search the code for that table name.
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Re: AC-CID logic file details

Postby proper » Tue Sep 26, 2017 11:14 am

pratik wrote:Hello,

We have installed vicidial 2.12 version on centos 6.9. We installed vicidial from scratch. We need to know about bellow details.
We configured AC-CID in campaign settings. And we set Custom CallerID as AREACODE. After that when we run the campaign on RATIO mode.
We need details of file from where this logic set and which files are used for this logic.

Thanks in advance.



If you want to do custom cid management, easiest way is to pull the cid from the lead you are calling. You can write your own manager that will update cid based on criteria and add it to the lead for the next call.
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