External AMD

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External AMD

Postby breizh-jeff » Tue Sep 25, 2018 9:32 am


I'm trying to find how to use my provider's answering machine detection.

When a call is answered with voicemail detection, my provider returns a 603 Declined sip code.

Asterisk considers this SIP code as Busy/Congestion and calls are classified like "Busy" in my predective campaigns.

I would like to know how to change the mapping of 603 Declined in order to classify those calls as "Voicemail" in Vicidial.

Thank you for your help :) .

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Re: External AMD

Postby mflorell » Tue Sep 25, 2018 10:36 am

You would have to alter the VICIdial code in several places to get it to work that way. There is no configuration option currently that allows you to map a SIP response code to a disposition.
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