Send customer's phone number in blind transfers

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Send customer's phone number in blind transfers

Postby Fares MEHENI » Sun Nov 21, 2021 3:57 pm

Hello,

I am doing blind transfers and would like to send the customer's phone number. it exists on 3-way calls on the option "3-Way Call Outbound CallerID" but not in blind transfers. do you have any ideas please?
Thanks in advance ...

vicibox 9.0.3
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Re: Send customer's phone number in blind transfers

Postby carpenox » Mon Nov 22, 2021 6:02 pm

Hey Matt I couldn't figure this one out....is there a way?
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Re: Send customer's phone number in blind transfers

Postby mflorell » Mon Nov 22, 2021 11:03 pm

Created a custom dial prefix in your Custom Dialplan Entry, route the call through the "cm_cid_change.agi" AGI script before dialing out to the carrier.
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Re: Send customer's phone number in blind transfers

Postby Fares MEHENI » Thu Nov 25, 2021 9:29 am

OK Great. Thanks.
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