custom dial plan to record 3way calls - Vicibox 9.0.3

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custom dial plan to record 3way calls - Vicibox 9.0.3

Postby subkiisp » Mon Dec 04, 2023 6:31 am

i am using Vicibox 9.0.3
VERSION: 2.14-828a
BUILD: 210907-1901
Version: 2.14b0.5
SVN Version: 3516
DB Schema Version: 1644
DB Schema Update Date: 2021-09-09 07:14:02

i have added a custom dial plan entry in admin system settings

exten => _88.,1,Dial(${TRUNKloop}/89${EXTEN:2},,To)
exten => _88.,n,Hangup

exten => _89.,1,Answer
exten => _89.,n,Goto(defaultlog,7${EXTEN:2},1)
exten => _89.,n,Hangup

Campaign prefix: 88 for 3way.

call is being recorded.
how can i change the file name for 3way transfered call.

what i am getting now is

1 74 2023-12-04 05:52:33 151 150 20231204055233_8010_713331234101
2 74 2023-12-04 05:52:29 6 149 20231204-055229_2134577784_3123456786

how can i add callerid number in the file 1 instead of agentID 8010?

any ideas

i can use vicibox 9 default options in campaign to recording 3way, but it records full 60 min, even if call is dropped by both lines. i get recording of 60 min.. which increase the file size. so i am using custom dialplan.

please help someone.
many thanks.
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Joined: Tue Feb 14, 2017 7:42 pm

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