Good day
I have a FortiNet central receiving calls and a trunk connected to Vicidial through which all the traffic comes to my callcenter, everything enters through the FortiNet and from there to Vicidial through a trunk which I made as a carrier for that link, so far so good. Now I need to be able to dial from Vicidial to the extensions that are in the FortiNet, that is, to be able to communicate with other areas of the company that are not part of the callcenter. In the carrier that I made for this communication I do not have a dialplan and I would like to know how to set this dialplan so that there is communication with FortiNet.
Thank you