Calls Stuck in the Meetme

[roche]

Hello,

Well we were checking the bill from the provider and notice we were charged for a very long calls. example 10 hours calls.

Looking in the logs that was right we had that calls made.

And notice the following in the meetmes:

One meetme with three or more parties.


asterisk-vicidial*CLI>meetme
Conf Num Parties Marked Activity Creation
8600051 0001LI> N/A 00:21:29 Static
8600059 0001 N/A 00:34:44 Static
8600057 0002 N/A 00:42:46 Static
8600054 0003 N/A 00:53:26 Static
8600056 0001LI> N/A 00:56:08 Static
8600058 0001 N/A 01:14:03 Static
8600052 0001 N/A 01:33:45 Static
8600053 0001 N/A 02:23:44 Static
8600055 0002LI> N/A 04:12:26 Static
* Total number of MeetMe users: 13


asterisk-vicidial*CLI> meetme list 8600054
User #: 01 <unknown> V0720102734000105901 Channel: IAX2/binfone00-2 (unmonitored)
User #: 03 9043713153 M0720104703000081550 Channel: Local/8600054@default-63f0,2 (unmonitored)
User #: 04 <unknown> S0607201108418600054 Channel: SIP/2009-f390 (unmonitored)
3 users in that conference.


asterisk-vicidial*CLI> show channel IAX2/binfone00-2
-- General --ial*CLI>
Name: IAX2/binfone00-2
Type: IAX2
UniqueID: 1153412855.33568
Caller ID: (N/A)
Caller ID Name: V0720102734000105901
DNID Digits: (N/A)
State: Up (6)
Rings: 0
NativeFormat: 2
WriteFormat: 64
ReadFormat: 64
1st File Descriptor: -1
Frames in: 9461
Frames out: 180111
Time to Hangup: 0
Elapsed Time: 1h2m5s
Direct Bridge: <none>
Indirect Bridge: <none>
-- PBX --
Context: default
Extension: 8600054
Priority: 1
Call Group: 0
Pickup Group: 0
Application: MeetMe
Data: 8600054
Blocking in: ast_waitfor_nandfds
Variables:
AMDCAUSE=AMD_HUMAN-400-400
AMDSTATUS=AMD_PERSON
BRIDGEPEER=Local/XXXXXXX@default-5923,2
DIALEDPEERNUMBER=xxx:xxxxxxx@iax-2.binfone.com/19133xxxxx


Notice: Elapsed Time: 1h2m5s That is bad

[mflorell]

Ouch! Can your agents see these calls in their "CALLS IN THIS SESSION" link at the bottom of their vicidial.php screen?

Have you talked to your provider about disconnecting calls that clearly have no other party on the other end that have been open for this long?

[roche]

Have you talked to your provider about disconnecting calls that clearly have no other party on the other end that have been open for this long?

How Can They know there is no party in the other side? Well If they can do that would be great, but the problem that I see is there is a call from outside to the a conference. I think there are two parties in that channel.

The way that I know there is a problem with that channel is:
1. Check the amount of channels in the room
2. The time elapsed for every channel in that room
3. If the time is more than 45 minutes, something is wrong


Well If they can know that the number in the channel was hang up, would be nice

DIALEDPEERNUMBER=xxx:xxxxxxx@iax-2.binfone.com/19133xxxxx

How can I request for that service? something like Automatic Hang up when no party peer

[mflorell]

You will have to ask BinFone about that, I do not know enough about there services to be sure if they could offer something like that to you or not..

I do know that there is a parameter in Asterisk for the Dial command to put a timer on all calls and hang them up after a specified amount of time.

I think it is the "S()" Dial flag:
http://www.voip-info.org/wiki/index.php ... k+cmd+Dial

I have not used it, but it is supposed to work in the way you are looking for.

[roche]

You will have to ask BinFone about that, I do not know enough about there services to be sure if they could offer something like that to you or not..

I do know that there is a parameter in Asterisk for the Dial command to put a timer on all calls and hang them up after a specified amount of time.

I think it is the "S()" Dial flag:
http://www.voip-info.org/wiki/index.php ... k+cmd+Dial

I have not used it, but it is supposed to work in the way you are looking for.

Thanks! I will ask them