Dropped Calls
Posted: Sat Jul 22, 2006 3:19 pm
If Vicidial is unable to dial a number due to lack of available lines and it fails out with a congested or unavailable would that be considered a dropped call as far as the VDAD reports go?
My configuration has 2 servers
Server 1 - 2 Local PRI's 1 LD circuits
Server 2 - 2 LD circuits
The servers utilize each others circuits so I cannot set the VICIDial trunks without losing out on available lines.. That being said when only 47 local lines are available and each server figures it has 48 lines vicidial ends up trying to dial 96 lines are all the lines that it cannot call (due to lack of lines) considered drops?
hope this makes sense
Thanks!
enjay
My configuration has 2 servers
Server 1 - 2 Local PRI's 1 LD circuits
Server 2 - 2 LD circuits
The servers utilize each others circuits so I cannot set the VICIDial trunks without losing out on available lines.. That being said when only 47 local lines are available and each server figures it has 48 lines vicidial ends up trying to dial 96 lines are all the lines that it cannot call (due to lack of lines) considered drops?
hope this makes sense
Thanks!
enjay