After several incidents over the last month I feel that I need to clarify what is OK and what is not when you sell service for VICIDIAL.
First of all, if you change the name and/or modify the code in ANY way(that includes just changing the name on the scripts) you have to release the full source code base as GPL publicly as well as point your customers to the source code as well as the GPL LICENSE file that must accompany the code in all releases.
Secondly, your customers need to understand that they are only buying a service not a product and that the dialer is Open Source and GPL licensed. They need to understand this, not just see it mentioned once in a contract.
Third, stating that the software was wholly or primarily developed by your company is dishonest (unless you are eflo.net) and while not illegal it is extemely misleading and a bad business practice.
Lastly, the VICIDIAL manuals offered for download and sale at eflo.net are NOT GPL and are protected by copyright. You cannot copy text or images from them and distribute it to your clients without paying redistribution fees. If you are doing this please contact eflo.net to learn how you can come into compliance.
There are several other issues associated with this topic but these are the main points that some companies have had issues with.
There was also more on this subject in this thread:
Link to the official VICIDIAL Trademark use policy:
http://vicidialva.com/index.php?page=Le ... =Trademark