vd remote agents calls barge

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vd remote agents calls barge

Postby raloheni » Sat Oct 09, 2010 1:34 am

hi support

vicibox redux 3.0.6 |vicidial 2.4| no digium cards | no extra software


i need to know is it possible to barge or monitor the agents conversion who are logged in as remote agents ie ip/vicidial/vdremote.php
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Postby mflorell » Sat Oct 09, 2010 9:27 am

Nope, that is currently not a feature of ViciDial.
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Postby williamconley » Sat Oct 09, 2010 6:02 pm

| Asterisk X.X.X | Single Server | ?

the version of asterisk and number of servers will determine the difficulty and capacity of barging/monitoring/coaching via asterisk itself outside the vicidial configuration (vicidial's method is easier, to be sure, but Asterisk 1.4 on a single server can be fairly easy to customize to monitor/coach any channel in use)
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asterisk 1.4

Postby raloheni » Sun Oct 10, 2010 1:44 pm

hi william

asterisk version is 1.4 and its single server

how can i barge and monitor the calls of remote agents
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Postby williamconley » Sun Oct 10, 2010 2:27 pm

Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Re: vd remote agents calls barge

Postby jmathew » Thu Feb 20, 2014 3:17 am

if this dialplan can be customized

[barge]
exten => 4567,1,Macro(user-callerid)
exten => 4567,2,Authenticate(4567)
exten => 4567,3,Read(SPYNUM,agent-newlocation)
exten => 4567,4,ChanSpy(SIP/${SPYNUM))


and use * to toggle between channels.

# to clock volume
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