Vicidial + 3th CRM

Any and all non-support discussions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Vicidial + 3th CRM

Postby pemtium » Fri Dec 08, 2006 10:52 am

Our Company use a Propietary CRM

Righ now without any Predicted Dialer. Agent Click next and all the info of the next caller is displayed on screen and they manualy dial the phonenumber.

Any way we coudl use VCDial to at that moment dial the phone automatlcly instead of Manually?


Thank In advanced.
pemtium
 
Posts: 1
Joined: Fri Dec 08, 2006 10:40 am

Postby mflorell » Sat Dec 09, 2006 8:31 am

You are going to have to supply some more information.

Is this CRM web-based?

Do you want to dial from VICIDIAL or from the CRM?

How many leads/calls per day?

Do you want to synchronize info between VICIDIAL and your CRM?
mflorell
Site Admin
 
Posts: 18335
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to General Discussion

Who is online

Users browsing this forum: No registered users and 44 guests