VERSION: 2.4-317a
BUILD: 110602-0941
© 2011 ViciDial Group
* ineed to know how to listen conversations of agents
* how to see the daily reports of every agents
* how to add multiple agents { not clearly mentioned last time}
* how to learn autocalls/ robo calls/press 1 calls
* HOW TO WATCH THE DAILY ACTIVITIES WHAT ALL AGENTS ARE DOING {VERYIMPORTANT PLESE GIVE STEPS}
* AS I UNABLE TO CALL THE LEADS AFTER I KEPT THEM BUSY STATUS / AGAIN HOW TO CALL ALL THOSE NUMBERS WHICH I KEPT BUSY STATUS.