Pulling Recordings

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Pulling Recordings

Postby ChelRett » Fri Aug 12, 2011 3:34 pm

Quick question - is there anyway to pull recordings all at once instead of by individual user. I would like to pull all my agents recordings at once and save them to my desktop.
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Postby williamconley » Fri Aug 12, 2011 10:27 pm

1) Recordings can be SHIPPED with ftp automatically.
2) WinSCP is a very handy tool. Especially for the price.
3) What OS is your "desktop" running?
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Postby ChelRett » Tue Aug 16, 2011 9:36 am

Thank you for your reply. Just to make it clear, there is no interface option?
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Postby williamconley » Tue Aug 16, 2011 10:43 am

nope. that would be a horribly long and tedious download for a human. WinSCP would make it "quick as heck". For a human to look at a list of ALL the recordings, even if just for a day, and then right click one at a time and download them ... wow. but WinSCP can copy the entire directory at one time, with one command. and FTP can "push" the recordings automatically with NO human intervention.

it would not be difficult to build a "Daily Recording" report, or even just a "Recordings Report" which would allow listening to recordings based on any criteria entered (by date or user or list, etc, even ALL) ... in fact that sounds like a great feature request. You should put it in. 8-)
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Postby ChelRett » Tue Aug 16, 2011 11:29 am

Thanks so much for all of your help William!
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Postby gmcust3 » Sun Aug 21, 2011 9:26 am

Good if we have an option where u select the Disposition Like SALE for a Particular date and It will download all Voice Files.

I have One report like that..

Let me post u the PHP code for the same.. tommorrow !!
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Postby gmcust3 » Sun Aug 21, 2011 9:33 am

Also, look at

recording_lookup.php
recording_lookup_DIRECT.php
GoAutoDial CE
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BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Postby williamconley » Sun Aug 21, 2011 8:32 pm

there is also a perl script to grab all sales files (easilymodified for other statuses).
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Postby sadikhov » Sat Jan 28, 2012 3:42 pm

williamconley wrote:there is also a perl script to grab all sales files (easilymodified for other statuses).


Hi William, I tried to search for the name of the perl script but its seems i cant find it.. would like to ask what script do i need to retrieved all sales recordings? thanks very much

Goautodial 2.1 - stock

thanks
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Postby sadikhov » Sat Jan 28, 2012 3:49 pm

i think i found it> >>> AST_CRON_GSM_SALE_recordings.pl

is it possible to modify this for MP3 recordings? tnx
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Postby williamconley » Sat Jan 28, 2012 11:57 pm

that's the one. read the file, it has notes in it.
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Postby sadikhov » Sun Jan 29, 2012 3:46 am

thanks william... :)
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Re: Pulling Recordings

Postby Researcher » Thu May 31, 2012 1:21 pm

can anyone teach me on how to access my recordings on goautodial without server? i got my admin access on goautodial, i want to pull up some of my recordings. i want to learn from you guys please teach me step by step. goautodial version 2.4



your help is appreciated... thank you.
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Re: Pulling Recordings

Postby joako » Thu May 31, 2012 11:58 pm

The recording information is in mysql database "asterisk" table "recording_log" and the files are stored by default in the filesystem on /var/spool/asterisk/monitorDONE/MP3

With this you should be able to generate just about anything. There is also the URL to the file via HTTP but I never explored this -- seems useful for larger multi-server installations.
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Re: Pulling Recordings

Postby Researcher » Fri Jun 01, 2012 9:59 am

great.. thank you Joako.. problem resolved now.
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