Pre-Recorded voicemail message on Manual Dial

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Pre-Recorded voicemail message on Manual Dial

Postby KDell » Thu Sep 15, 2011 3:11 pm

I searched around, but didn't find much - Is it possible to leave a pre-recorded voicemail on answering maches when using manual dial? either tied into the disposition or a button an agent can press that leaves the message?
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Pre-Recorded voicemail message on Manual Dial

Postby KDell » Thu Sep 15, 2011 8:45 pm

KDell wrote:I searched around, but didn't find much - Is it possible to leave a pre-recorded voicemail on answering maches when using manual dial? either tied into the disposition or a button an agent can press that leaves the message?


This is done and can be done, and Ikick myself fo rnot figuring it out sooner!

1. Campaign with quick tansfer to Ingroup
2. Set up ingroup with welcome message and drop of message legnth
Multi Server Set Up (3 Asterisk/1 SQL) | VERSION: 2.4-290 | BUILD: 101127-2232 | Asterisk - 1.4.21.2-vici | Ubuntu 8.04 LTS | No Digium/Sangoma Hardware | No Extra Software After Installation
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Postby mflorell » Fri Sep 16, 2011 12:07 am

There is also the "VM" button on the transfer conference frame that will send the call to a prerecorded message complete with waitforsilence, and it's configurable in the campaign detail screen.
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Postby KDell » Fri Sep 16, 2011 2:03 pm

mflorell wrote:There is also the "VM" button on the transfer conference frame that will send the call to a prerecorded message complete with waitforsilence, and it's configurable in the campaign detail screen.
Awesome - Thanks!
Multi Server Set Up (3 Asterisk/1 SQL) | VERSION: 2.4-290 | BUILD: 101127-2232 | Asterisk - 1.4.21.2-vici | Ubuntu 8.04 LTS | No Digium/Sangoma Hardware | No Extra Software After Installation
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Re: Pre-Recorded voicemail message on Manual Dial

Postby allan@sargas » Thu Feb 20, 2014 1:47 am

I need to learn how to send pre recorded message to answering machines that I call. Can you post a step on how to do it. through that ingroup vm?
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