hot key hangup

Any and all non-support discussions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

hot key hangup

Postby callcentersolutions » Tue Dec 27, 2011 2:59 am

Hi,
is there any way to hangup the inbound queue calls using hot key? We donot want to press hang up every time to hang up the calls.

Thanks
Best Regards,
callcentersolns
------------------------------------------------------------------------------------
Free vicidial installation. Email when needed any kind of solutions regards vicidial/vicidialnow
callcentersolutions
 
Posts: 25
Joined: Tue Dec 08, 2009 9:28 am

Postby callcentersolutions » Wed Dec 28, 2011 4:26 am

hello,
Can someone plz reply ?

Thanks
Best Regards,
callcentersolns
------------------------------------------------------------------------------------
Free vicidial installation. Email when needed any kind of solutions regards vicidial/vicidialnow
callcentersolutions
 
Posts: 25
Joined: Tue Dec 08, 2009 9:28 am

Re: hot key hangup

Postby williamconley » Wed Dec 28, 2011 5:00 pm

callcentersolutions wrote:Hi,
is there any way to hangup the inbound queue calls using hot key? We donot want to press hang up every time to hang up the calls.

Thanks
Member since 2009 ... offering vicidial services ... you should know to post the version with build and hopefully your installation method.

Welcome to the party anyway! LOL 8-)

But since we are here ... have you activated hot keys on a campaign yet to test their functionality on inbound vs outbound? (hot key setup I believe is in the manual ...?)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20019
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to General Discussion

Who is online

Users browsing this forum: Google [Bot] and 207 guests

cron