Incoming calls to outbound agents?

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Incoming calls to outbound agents?

Postby B.lee2 » Fri Jun 29, 2012 1:49 pm

Hi,

How can I have an agent receive an inbound call while being on an outbound campaign?
Vicibox Redux v3.1.14 from iso | Vicidial 2.4-355a BUILD 120118-2113 | Asterisk 1.14.39.2| Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | No clue what the motherboard is | Intel Pentium(R) 4 CPU 3.00 Ghz
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Re: Incoming calls to outbound agents?

Postby ciacho » Fri Jun 29, 2012 8:22 pm

Hello,

Please read manager manual.
You should configure Ingroups and pick it in campaign settings.
VICIdial installations in POLAND
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