on-hook and manual dialling.

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on-hook and manual dialling.

Postby raloheni » Mon Aug 27, 2012 11:39 pm

VERSION: 2.6-373a | BUILD: 120810-1018 | scratch install | centos 5.8 | no trunk cards |10 agents |

is there any option to dial manually from agent screen with On-Hook feature enabled?
whenever a call comes in it will ring the phone.! same like for manual dialling before the dialling the external number it will ring my phone then bridge the call !.....!
raloheni
 
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Re: on-hook and manual dialling.

Postby shailendra » Fri Oct 05, 2012 10:14 am

I have the same query. How to generate ringback while SIP 180 signalling as it gets bank. 183 generates ringback.
Can anyone suggest?
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Re: on-hook and manual dialling.

Postby omar » Mon Jul 22, 2013 8:26 pm

raloheni wrote:VERSION: 2.6-373a | BUILD: 120810-1018 | scratch install | centos 5.8 | no trunk cards |10 agents |

is there any option to dial manually from agent screen with On-Hook feature enabled?
whenever a call comes in it will ring the phone.! same like for manual dialling before the dialling the external number it will ring my phone then bridge the call !.....!


Did you solve it?
Trying to do the same thing
Omar
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Re: on-hook and manual dialling.

Postby rrb555 » Sat Jul 27, 2013 7:52 am

when logon to on hook agent and agent interface click ring on the upper part of the agent interface so u cud make a connection between agent interface and phone
One server that I am managing | Single Server | ViciBox Redux 6.0 | VERSION: 2.12-549a | BUILD: 160404-0940 | revision 2508| No other hardware
For help you can send me a direct email info@support.com.ph
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