WARM Local Transfer

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WARM Local Transfer

Postby ruben23 » Thu Sep 19, 2013 12:31 pm

Version: 2.8b0.5
DB Schema Version: 1354
DB Schema Update Date: 2013-07-25 14:32:02
Asterisk 1.8-vici
Dahdi_current

Hi guys how do i local transfer that it is a warm trasnfer, Team1 can still introduce the customer to local closer Team2. before team1 agent leave the transfer and process another call.Thanks any idea of procedure somehow.
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
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Re: WARM Local Transfer

Postby mflorell » Fri Sep 20, 2013 6:14 am

Yes, that's covered in the agent manual. You have to use the CONSULTATIVE checkbox in the transfer-conference frame to do that.
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