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MONITOR THROUGH THE CORDLESS PHONE

PostPosted: Wed Jan 15, 2014 6:21 pm
by isakovk
Hello,
I am using VERSION: 2.4-359a.
I have 30 seat call center, and every station is labeled Station01,02 and ETC.
Is there a way for me to use a cordless phone, and listen in on the calls.
For example if i want to listen to station01, i can just press dial 01?
Or maybe there is some other way for me to do it.
I know there is a way through the conference, but the #s are so long, and it would make a lot of complications.

Please help.
Thank you in advance.

Re: MONITOR THROUGH THE CORDLESS PHONE

PostPosted: Mon Jan 20, 2014 1:53 pm
by rrb555
Go to realtime page. Check their session ID then dial this (0 + session ID)on the IP Phone that has a phone extension on the dialer