MONITOR THROUGH THE CORDLESS PHONE

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MONITOR THROUGH THE CORDLESS PHONE

Postby isakovk » Wed Jan 15, 2014 6:21 pm

Hello,
I am using VERSION: 2.4-359a.
I have 30 seat call center, and every station is labeled Station01,02 and ETC.
Is there a way for me to use a cordless phone, and listen in on the calls.
For example if i want to listen to station01, i can just press dial 01?
Or maybe there is some other way for me to do it.
I know there is a way through the conference, but the #s are so long, and it would make a lot of complications.

Please help.
Thank you in advance.
isakovk
 
Posts: 7
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Re: MONITOR THROUGH THE CORDLESS PHONE

Postby rrb555 » Mon Jan 20, 2014 1:53 pm

Go to realtime page. Check their session ID then dial this (0 + session ID)on the IP Phone that has a phone extension on the dialer
One server that I am managing | Single Server | ViciBox Redux 6.0 | VERSION: 2.12-549a | BUILD: 160404-0940 | revision 2508| No other hardware
For help you can send me a direct email info@support.com.ph
rrb555
 
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Location: Quezon City, Philippines


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