pause and Resume Log

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pause and Resume Log

Postby palani.sivagurunathan » Tue May 20, 2014 7:46 am

Team,

I have installed vicidial VERSION: 2.8-403a BUILD: 130510-1350 , Its working fine for inbound process .

http://xxx.xx.xx.x/vicidial/user_stats.php It shows the agent Logout and Login In details.

How to get the Pause and Resume log ?


Please Advice,

Thanks,
PAlani
palani.sivagurunathan
 
Posts: 97
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Re: pause and Resume Log

Postby palani.sivagurunathan » Thu Jun 05, 2014 10:22 am

Hi Team,

Please any one answer my Question.

Thanks,
PAlani
palani.sivagurunathan
 
Posts: 97
Joined: Tue Apr 13, 2010 9:13 am

Re: pause and Resume Log

Postby mflorell » Thu Jun 05, 2014 4:59 pm

vicidial_agent_log
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Re: pause and Resume Log

Postby palani.sivagurunathan » Sun Jun 08, 2014 6:48 am

Hi,

This table only having total pause and resume time . I want to What time agent putting the Pause and Resume , like agent login and logout time .

Please Advice,

Thanks,
PAlani
palani.sivagurunathan
 
Posts: 97
Joined: Tue Apr 13, 2010 9:13 am

Re: pause and Resume Log

Postby santhuarnold » Tue Jun 10, 2014 6:55 am

xxx.xx.xx.x/vicidial/AST_agent_performance_detail.php

you will get pause code and login time Details.

thanks
santhuarnold
ViciBox v.7.0.1| Asterisk 11.21.0-vici | VERSION: 2.12-546a | BUILD: 160328-0316
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Re: pause and Resume Log

Postby santhuarnold » Tue Jun 10, 2014 6:59 am

xxx.xxx.xxx.xxx/vicidial/user_stats.php
in same page you will get all report (only single user report )

thanks
santhuarnold
ViciBox v.7.0.1| Asterisk 11.21.0-vici | VERSION: 2.12-546a | BUILD: 160328-0316
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Re: pause and Resume Log

Postby palani.sivagurunathan » Tue Jun 10, 2014 8:12 am

Hi,

xxx.xxx.xxx.xxx/vicidial/user_stats.php . This reports only having the total pause,Resume,wait time only . Any possible to get , what time to agent putting the pause and resume of each time history?

Please Advice,

Thanks,
PAlani
palani.sivagurunathan
 
Posts: 97
Joined: Tue Apr 13, 2010 9:13 am


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