Filter call-recordings of IN-GROUP and CAMPAIGN

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Filter call-recordings of IN-GROUP and CAMPAIGN

Postby achilles » Tue May 20, 2014 11:05 am

I want to group callrecordings based on the IN-GROUP and also on CAMPAIGN.
This is because our clients want to access their callrecordings.
How we do it now is to make the agents log-in to static phones (so every time the same phone).
We filter the call-recordings based on the users extension.

So basically we write the audio to an archive NAS which has an interface to access the recordings.
Did anyone do it differently?

I'm using vicidial 2.7
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Re: Filter call-recordings of IN-GROUP and CAMPAIGN

Postby mav2287 » Tue May 20, 2014 5:51 pm

If you don't mind really long recording names you can have it drop all the data option. Then write a quick PHP or Perl script that will sort it how you want.
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