vicidial survey campaign

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vicidial survey campaign

Postby dhananjay » Tue Sep 16, 2014 2:09 pm

please help me to find what is vicidial survey campaign.
Since i have to configure a survey for incoming caller.
When call finishes the agent can transfer call to survey if caller give permission where the calling party can rate 1 for like and 2 for dislike.
And report of the call should come with agent who attended the call.
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Re: vicidial survey campaign

Postby dhananjay » Sat Sep 27, 2014 4:11 am

Please help me to solve the issue
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Re: vicidial survey campaign

Postby dspaan » Mon Oct 13, 2014 6:23 pm

You should check out the call-menu feature. From there post a more specific question.
Regards, Dennis

Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
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