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vicidial survey campaign

PostPosted: Tue Sep 16, 2014 2:09 pm
by dhananjay
please help me to find what is vicidial survey campaign.
Since i have to configure a survey for incoming caller.
When call finishes the agent can transfer call to survey if caller give permission where the calling party can rate 1 for like and 2 for dislike.
And report of the call should come with agent who attended the call.

Re: vicidial survey campaign

PostPosted: Sat Sep 27, 2014 4:11 am
by dhananjay
Please help me to solve the issue

Re: vicidial survey campaign

PostPosted: Mon Oct 13, 2014 6:23 pm
by dspaan
You should check out the call-menu feature. From there post a more specific question.