Inbound DIDs - Campaign specific

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Inbound DIDs - Campaign specific

Postby wardz2k16 » Thu Oct 02, 2014 7:42 am

Hi,

Can anyone help me? I'm trying to set up a campaign that receives calls to a specific DID, and doesn't receive calls to other DID's. I can create in-groups and give the users the option to select the correct inbound groups, but I don't want to have to rely on the users selecting the inbound groups, I want the campaign they are in at the time to determine what inbound calls they get. I'm probably missing something stupid here but any help would be appreciated!

Cheers

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Re: Inbound DIDs - Campaign specific

Postby geoff3dmg » Thu Oct 02, 2014 10:10 am

I reported this as a bug some time ago.

http://www.vicidial.org/VICIDIALmantis/view.php?id=729

It was fixed in SVN r2066.

Code: Select all
r2066 | mattf | 2014-02-07 07:26:33 +0000 (Fri, 07 Feb 2014) | 3 lines

Manager selected in-groups are now restricted to allowed campaign in-groups at agent login
Added Callback bulk change feature to advanced lead tool
Force disabling of auto-alt-dial in campaign settings for Manual dial campaigns
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Re: Inbound DIDs - Campaign specific

Postby heartzzzzz » Fri Oct 24, 2014 5:12 am

In Campaign select only the specific Ingroup from which you want to receive inbound calls.
(Allowed Inbound Groups:)

Cheers!!!
Mike -- skype: mpmike41, email: heartzzzzz@gmail.com
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