recording_log and manual dialing

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recording_log and manual dialing

Postby b0l3k » Tue Nov 04, 2014 8:20 am

Hi,
My question is about manual dialing for agents logged in to campaigns.
Normally records from recording_log and vicidial_log are linked by uniqueid (vicidial_id in recording_log).
But when i make manual dial, my vicidial_id is set to null. If this is correct, what is the other way i could retrieve a location for files dialed manually?

Best regards.

GoAutoDial 3.0
Vici VERSION: 2.7-401a
BUILD: 130508-2256
Mysql DB on a separate server, both mc's have got quad core 8GB ram
b0l3k
 
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Re: recording_log and manual dialing

Postby mflorell » Wed Nov 05, 2014 6:18 am

Upgrade to latest svn/trunk version. Many changes in manual dial logging have happened in the last year to the code.
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Re: recording_log and manual dialing

Postby b0l3k » Wed Nov 05, 2014 2:24 pm

Thx for reply.
I have just updated a test server to Goautodial 3.3, VICIDIAL VERSION: 2.9-441a BUILD: 140612-1628 and i can see some improvements :)
Made a few manual calls and vicidial set vicidial_id based on a uniqueid as it does on auto dialing.
Thanks.
b0l3k
 
Posts: 18
Joined: Thu Nov 07, 2013 3:48 pm


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