Unable to Predictive Dial

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Unable to Predictive Dial

Postby Chris1512 » Thu Nov 06, 2014 8:37 am

Hi,

I have vicidbox v =6.0.2 installed on my dell poweredge R710 dual quad server, 8 gig ram. I am unable to use predictive dial, when i do use it it seems to only ready the call but not send it to agents. my dialplan is:

exten => _90.,1,Monitor(wav,call_from_${UNIQUEID}_to_X${EXTEN:1}_at_${TIMESTAMP},b)
exten => _90.,n,AGI(agi://127.0.0.1:4577/call_log)
exten => _90.,n,Dial(${SIP***}/${EXTEN:1},,tTor)
exten => _90.,n,Hangup

I dial only to the UK. Please help
Chris1512
 
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Joined: Thu Aug 21, 2014 7:08 am

Re: Unable to Predictive Dial

Postby dspaan » Thu Nov 06, 2014 7:42 pm

Can you post the output of the CLI?

Here is a working dialplan example of what we use:

exten => _X31X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _X31X.,n,Dial(SIP/TRUNK_9_SIP/${EXTEN:1},,To)
exten => _X31X.,n,Hangup
Regards, Dennis

Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
dspaan
 
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Location: The Netherlands


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