limit call per user/ agent

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limit call per user/ agent

Postby fauuu » Thu Jan 08, 2015 12:52 am

is it possible to limit calls of a user? with a specific prefix? :!: :!: :!:

thank you :) :)
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Re: limit call per user/ agent

Postby DomeDan » Mon Jan 12, 2015 5:30 am

Never heard of it, the closes I come to think of is campaign setting: "Next Agent Call - longest_wait_time"

Explain what you want to accomplice or post about this as a feature request under the Features board
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Re: limit call per user/ agent

Postby mflorell » Mon Jan 12, 2015 6:08 am

There is an inbound option for users, "Max Inbound Calls", but nothing specifically for outbound at this time.
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Re: limit call per user/ agent

Postby fauuu » Thu Jan 22, 2015 10:01 pm

is it possible yo have one group of agents in one trunk??? :?: :?: :?: :?: :?:
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