AC-CID Report tracking

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AC-CID Report tracking

Postby Fresh Student » Tue Feb 17, 2015 5:14 pm

Hi,

I've look at the reports but can't find anything that shows Outbound calling by AC-CID, have a Inbound DID report but nothing for Outbound CID.

Guess this isn't possible... or is it?

Thanks
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Re: AC-CID Report tracking

Postby mflorell » Tue Feb 17, 2015 5:24 pm

The CID used for all outbound calls is stored in the vicidial_dial_log table, you can view this information in the "Dial Log Report" accessible through the Admin Utilities page.

This report does not have a summary or tallies of the CID numbers used though.
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Re: AC-CID Report tracking

Postby Fresh Student » Tue Feb 17, 2015 5:37 pm

Thanks. Found it. Now to get creative in excel...
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