Manual Dial from browser link

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Manual Dial from browser link

Postby fibres » Thu Jul 16, 2015 7:25 pm

Hi Guys

Im wondering if anyone has made an application that allows clicking on a number in any web browser page to launch a manual dial call in vicidial?

So the agent would be logged in the dialer in manual mode, and when they click on a phone number in a browser page, say the CRM of a website with a phone number it launches a manual call in vicidial?

I am guessing this would have to be some kind of application that would run on the PC and call the agent API?

Im jusgt wondering if anyone else has attempted such a thing before I look too far into it.

Regards
Vicibox 4.0.3 ISO install.
VERSION: 2.6-393a
BUILD: 130124-1721
Astersik 1.4.44-vici
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No other software installed
fibres
 
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Re: Manual Dial from browser link

Postby mflorell » Fri Jul 17, 2015 5:59 am

There is actually an XPI firefox plugin included in the "extras" directory of the Vicidial code that does this.
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Re: Manual Dial from browser link

Postby fibres » Fri Jul 17, 2015 9:53 am

Thanks Matt that was exactly what I was looking for!
Vicibox 4.0.3 ISO install.
VERSION: 2.6-393a
BUILD: 130124-1721
Astersik 1.4.44-vici
No Hardware
No other software installed
fibres
 
Posts: 313
Joined: Sun May 20, 2007 3:12 pm
Location: UK


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