Page 1 of 1

What is a Abandon call?

PostPosted: Wed Aug 05, 2015 9:17 am
by muyousif
Hi techs,

I see some calls as Abandoned calls in Outbound calling report. Just want to know...

What is a Abandon call or difference between queuetimeout and abandon call?
I see some calls status as INCALL and DISPO, what these statuses mention??

Re: What is a Abandon call?

PostPosted: Wed Aug 05, 2015 2:53 pm
by muyousif
K. I have got info about Abandon call. But still want to know about INCALL and Dispo status