What is a Abandon call?

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What is a Abandon call?

Postby muyousif » Wed Aug 05, 2015 9:17 am

Hi techs,

I see some calls as Abandoned calls in Outbound calling report. Just want to know...

What is a Abandon call or difference between queuetimeout and abandon call?
I see some calls status as INCALL and DISPO, what these statuses mention??
ViciBox v.6.0.3 | VERSION: 2.14-685a BUILD: 180825-2100| Asterisk 1.8.29 | Cluster: 1 DB: 16Core@2.67GHz 16RAM | 1 WEB: 8Core@2.50GHz 16RAM | 8 Tel: QuadCore@2.93GHz 8RAM
muyousif
 
Posts: 119
Joined: Wed May 14, 2014 5:29 am

Re: What is a Abandon call?

Postby muyousif » Wed Aug 05, 2015 2:53 pm

K. I have got info about Abandon call. But still want to know about INCALL and Dispo status
ViciBox v.6.0.3 | VERSION: 2.14-685a BUILD: 180825-2100| Asterisk 1.8.29 | Cluster: 1 DB: 16Core@2.67GHz 16RAM | 1 WEB: 8Core@2.50GHz 16RAM | 8 Tel: QuadCore@2.93GHz 8RAM
muyousif
 
Posts: 119
Joined: Wed May 14, 2014 5:29 am


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