Busy Auto in Inbound_Man
Posted: Sat Nov 07, 2015 9:24 amDear Team,
Below is my vicidial version:
VERSION: 2.10-449a
BUILD: 140817-0928
© 2014 ViciDial Group
Below is my Asterisk Version:
Asterisk 1.8.21.0-vici-beta
I have enabled preview dialing[Manual dial] by keeping Dial method :INBOUND_MAN in campaign.
But when i pull out export call report i got some of the lead which where showing as that they have Autodial out from the system.
status:AB
user:VDAD
full_name:Outbound Auto Dial
alt_dial:NONE
length_in_sec:0
status_name: Busy Auto
So please help me how i am getting these report of auto dial since my system has set to preview dial.
Below is my vicidial version:
VERSION: 2.10-449a
BUILD: 140817-0928
© 2014 ViciDial Group
Below is my Asterisk Version:
Asterisk 1.8.21.0-vici-beta
I have enabled preview dialing[Manual dial] by keeping Dial method :INBOUND_MAN in campaign.
But when i pull out export call report i got some of the lead which where showing as that they have Autodial out from the system.
status:AB
user:VDAD
full_name:Outbound Auto Dial
alt_dial:NONE
length_in_sec:0
status_name: Busy Auto
So please help me how i am getting these report of auto dial since my system has set to preview dial.