Vicidial Virtual

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Vicidial Virtual

Postby Apriljoey » Thu Feb 11, 2016 6:21 am

Hi Guys,

Anyone have implemented a successful cloud installation and run on production for vicidial, even clustered Cloud Server (AWS, Proxmox, VMware Platform)
Can you share you experienced and also how the capacity of its end user are being limited or max out when its running.Thanks
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Re: Vicidial Virtual

Postby ed123 » Thu Feb 11, 2016 12:43 pm

Hi,


Yes we deploy cluster to cloud servers and later part we migrate it to online cloud system and it work like charm.
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Re: Vicidial Virtual

Postby Apriljoey » Fri Feb 12, 2016 8:52 pm

What are the challenges..? you encounter with running vicidial with virtualization..?
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Re: Vicidial Virtual

Postby iboam » Thu Mar 10, 2016 2:05 pm

Awesome, could you give me some support to install vicidial on aws ?? My ISP is very unstable, so i would like to move to AWS ...

Thanks in advance
ViciBox: 8.1.2 | VERSION: 2.14-711a BUILD: 190607-1525 | Clusters: 1 DB-WEB / 3 ASTX | SSL | WebRTC | Wallboard | DNC Nightly Scrubber
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Re: Vicidial Virtual

Postby williamconley » Thu Mar 10, 2016 2:32 pm

use goautodial.com's instructions. you can start with stock CentOS and install from there. Instructions should be on their wiki. And don't forget to thank Gardo when you're done.

However: Virtual Vicidial is still unstable and cannot be used for more than a couple agents. So you'll need to use an instance in AWS that has a lot of power (and preferably uses a dedicated single server for your instance).

Alternately, you can just Host the Vicidial server at Vicihost.com, or PoundTeam.com, or any one of several other locations. Then you can get a single dedicated server at a reliable location.

We also have a $50/month version (virtual!) that's suitable for a couple agents (and for testing).
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
http://www.PoundTeam.com # 352-269-0000 # +44 (203) 769-2294 # +506 4001-8914
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Re: Vicidial Virtual

Postby iboam » Thu Mar 10, 2016 3:12 pm

i already have a aws instance. what are the minimun requirements for a cloud install ??
ViciBox: 8.1.2 | VERSION: 2.14-711a BUILD: 190607-1525 | Clusters: 1 DB-WEB / 3 ASTX | SSL | WebRTC | Wallboard | DNC Nightly Scrubber
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Re: Vicidial Virtual

Postby williamconley » Thu Mar 10, 2016 3:19 pm

Vicidial has no real minimums. But 2G RAM and 20G drive space is not a bad idea. 2.0Ghz with four processors isn't a bad idea either.

But the perl scripts rely on hi-res timing and the mysql processes get "hammered" in a busy server and will be challenged to keep up when running on a virtual processor. So while there are few requirements, you have to balance that against capacity.

A single agent on a single call ... really no requirements worth mentioning. We have installed this on a Celeron with a single core at 1.8Ghz having 1G RAM and a 6G HD successfully. No problem with this in a virtual environment either.

250 agents with a press one survey and AMD while recording all calls at 80:1 dial ratio using predictive/adapt mode and g729? ... well, that has some requirements all right. LOL
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
http://www.PoundTeam.com # 352-269-0000 # +44 (203) 769-2294 # +506 4001-8914
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