Report of time of sale

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Report of time of sale

Postby philsowden » Thu Aug 04, 2016 9:10 am

Hi all.
I am using Vicidial version 2.12-541a. I can't modify anything or load any new modules, as it's on a hosted service.
I'm trying to find out at which time of the day we have made the most "sales" over the last 6 months.
I had a look at the reports and I can't see a way of getting this information. Does anyone know how I can get it, or is there an export I can use to extract this information so I can analyse it in Excel? I am sure I could get it if I could attach to the database (which I can't)!
Thanks for your time.
Phil
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Re: Report of time of sale

Postby williamconley » Wed Aug 10, 2016 10:06 pm

1) Welcome to the Party! 8-)

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) You can run the "Export Calls" report. List of calls with the outcome of each call and the time of each call. 8-)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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