MANUAL DIAL PROBLEM

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MANUAL DIAL PROBLEM

Postby TONI92 » Wed Oct 19, 2016 7:54 am

Hello,
i use this VERSION: 2.12-549a BUILD: 160404-0940 © 2016 for the vicidial. I have a problem with the manual dialing. If the number that i want to call isn't include on my active lists, show me this :

"DIAL ALERT:
Call Rejected: CONGESTION
Cause: 34 - No circuit/channel available.
SIP: 503 - Service Unavailable"
Can somebody help me? :cry: :cry:
TONI92
 
Posts: 2
Joined: Wed Oct 19, 2016 7:42 am

Re: MANUAL DIAL PROBLEM

Postby rbbumanlag » Sat Oct 22, 2016 12:05 am

Hi,

Kindly check manual prefix on your campaign, you may also check the logs while you are dialing a call, to determine if the right prefix to your preferred carrier is being used.

Thanks!
rbbumanlag
 
Posts: 74
Joined: Mon Sep 26, 2016 10:37 am


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