Add A Dial Status to Call

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Add A Dial Status to Call

Postby lorenzo.leoni » Fri Oct 21, 2016 6:20 am

Hello,

I don't properly understand how "Add A Dial Status to Call" works.
I have set for my campaign:
Dial Status 1: DROP
Dial Status 2: B
Dial Status 3: NEW

but in the "Statuses within the active lists for this campaign" I keep finding 1000's of dropped and busy calls (always growing).

How can I be sure that dropped and busy leads are actually recalled before New ones?

Thanks a lot
Lorenzo
lorenzo.leoni
 
Posts: 3
Joined: Mon Sep 19, 2016 7:51 am

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