Hi!
I am having a weird behaviour with hours of login time of our agents. The system show me until double hours for agent but in the morning the hours are corrects.
I take this hours to calculate SPH and stats on-line but now I cant.
VERSION: 2.12-565a
BUILD: 160827-0917
ViciBox 7.0.3
Server Dell 8GB RAm
8 Core
Any cluees?
Errors showing hours of agent
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
2 posts
• Page 1 of 1
Errors showing hours of agent
by macaruchi » Fri Jan 13, 2017 9:49 am
*------------------
ViciBox 7.0.4 | Version:2.14-704a | SVN Version: 3078| DB Schema Version:1566| BUILD: 190312-0928 | 2 Processors 8 Core | 32 GB Ram | 1 Tera HD
ViciBox 7.0.4 | Version:2.14-704a | SVN Version: 3078| DB Schema Version:1566| BUILD: 190312-0928 | 2 Processors 8 Core | 32 GB Ram | 1 Tera HD
- macaruchi
- Posts: 131
- Joined: Wed Sep 21, 2016 8:11 pm
Re: Errors showing hours of agent
by mflorell » Fri Jan 13, 2017 2:07 pm
There is a nightly process that corrects logging and math errors that happen during the day. The stats the next morning have been corrected.
- mflorell
- Site Admin
- Posts: 18338
- Joined: Wed Jun 07, 2006 2:45 pm
- Location: Florida
2 posts
• Page 1 of 1
Who is online
Users browsing this forum: Google [Bot] and 45 guests