CallMenue / IVR Reporting

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CallMenue / IVR Reporting

Postby ZeeTech » Tue Jan 31, 2017 10:42 am

Need to know either we can generate report for Call-menu to see how many caller select IVR option 1 and how many select option 2 etc. AST_IVRstats.php is not generating this data.

VERSION: 2.12-541a BUILD: 160306-1053
Asterisk 1.8.23.0-vici, libpri-1.4.15 with DAHDI Version: 2.11
Dell R720 – No additional hardware.
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Re: CallMenue / IVR Reporting

Postby mflorell » Tue Jan 31, 2017 12:04 pm

You have to set the Call Menus to log key presses, which is an option.
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Re: CallMenue / IVR Reporting

Postby ZeeTech » Fri Jun 15, 2018 3:31 pm

Same problem discuss and rectified in this post.
viewtopic.php?f=2&t=38440&p=134144#p134144
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