Live transfers on predictive dialing
Posted: Thu Feb 09, 2017 2:28 pmHi,
Before we move to Vicidial, I want to confirm that with the predictive dialer the calls are transfered live when a lead picks up, meaning that the phone will not ring nor be delayed by any way when a call is sent to one of our agents.
Thank you =)
Before we move to Vicidial, I want to confirm that with the predictive dialer the calls are transfered live when a lead picks up, meaning that the phone will not ring nor be delayed by any way when a call is sent to one of our agents.
Thank you =)