GMT Time

Any and all non-support discussions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

GMT Time

Postby iperfectleads » Wed Mar 01, 2017 10:44 am

I have vicidial ver. 2.14-585a build 170114-1356 installed on a dell power edge 2590. My problem is that even though my system setting (in vicidial) is set to GMT -5, everyday the system time (in the dell) jumps ahead exactly 5 hrs causing me to reset it everyday. I called dell and they said it was the operating system in my computer. I have the standard vicibox installation with OpenSuse v.42.1 64-bit. Any ideas of what is causing the time to change everyday?
Posts: 11
Joined: Tue Jul 19, 2016 3:49 pm

Re: GMT Time

Postby williamconley » Thu Mar 02, 2017 1:55 am

1) Welcome to the Party! 8-)

2) As you are obviously new here, I have some suggestions to help us all help you:

When you post, please post your entire configuration including (but not limited to) your installation method (7.X.X?) and vicidial version with build (VERSION: 2.X-XXXx ... BUILD: #####-####).

This IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "manual/from scratch" you must post your operating system with version (and the .iso version from which you installed your original operating system) plus a link to the installation instructions you used. If your installation is "Hosted" list the site name of the host.

If this is a "Cloud" or "Virtual" server, please note the technology involved along with the version of that techology (ie: VMware Server Version 2.0.2). If it is not, merely stating the Motherboard model # and CPU would be helpful.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation | Intel DG35EC | Core2Quad Q6600

3) You indicated that the time changes and you have to change it every day, and somehow related this with the TZ setting in Vicidial. It sounds, however, like you're trying to set the time oddly. The Vicidial Web Interface is used only to signify the time zone the server is in compared to the OS time. Usually, however, it's best to have the OS set to the time the server is physically in, along with the DB and PHP. This avoids conflict when they are not all the same. Which happens a lot.

4) Changing the OS time is handled at the command line, not in Vicidial. OpenSuSE Linux has a command called "date" for setting the time. To change the Time Zone in which the server resides, however, you would use the system management package
Code: Select all

Then navigate to "System" and "Date and Time". Then choose your "Region" and your "Time Zone". I don't recommend setting the hardware clock to UTC or any other settings until you know what they are.

5) If you have changed any configuration files regarding Time Zone in any applications (such as #3 above does for the Operating System), you have to be sure that PHP and MySQL and the OS all agree on the time AND the Time Zone. The tool to check this is in "Reports". At the bottom of the main Reports screen there is a list of servers. At the top of that list is a "+" next to the word Servers. Click it. That will expose the "time" for all three (OS/PHP/MySQL). If they are all the same, you're good. If they are different, however, that's a bad thing.
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together. # 352-269-0000 # +44 (203) 769-2294 # +506 4001-8914
Posts: 17425
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Return to General Discussion

Who is online

Users browsing this forum: No registered users and 15 guests