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"dispo" status

PostPosted: Thu Mar 23, 2017 10:32 am
by cthax
is the dialer in predicive dialer mode,
calling customers for the agents in "dispo" status too

Re: "dispo" status

PostPosted: Thu Mar 23, 2017 12:09 pm
by mflorell
It really depends on your campaign settings, but normally calls are not placed for agents in DISPO status because that means they are paused.

Re: "dispo" status

PostPosted: Fri Mar 24, 2017 5:31 am
by cthax
thanks for your advice