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Incorrect Status on campaign realtime Appear

PostPosted: Wed Jul 05, 2017 9:01 pm
by ruben23
VERSION: 2.14-579a
BUILD: 161128-1746
© 2016 ViciDial Group
Asterisk 1.8

Hi anyone can help my campaign realtime status still appears dialing even the campaign is already disable and still the dialing status still on going, but on asterisk no activity at all

see this:

Image

anyone can help

Re: Incorrect Status on campaign realtime Appear

PostPosted: Thu Jul 06, 2017 7:10 am
by mflorell
That are probably from old calls still stuck in the database as live. This is usually caused by a misconfiguration of some kind if they are not clearing out.