Agent outbound call using ip-phone without login in browser

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Agent outbound call using ip-phone without login in browser

Postby susam » Sat Oct 14, 2017 5:20 am

I have some queries
1) agent will login using the ip phone and ringback will come into ip-phone without any agent console
2) ip-phone keypads will be used for disposing a call.
Let me know if the above queries are possible to achieve
susam
 
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Re: Agent outbound call using ip-phone without login in brow

Postby mflorell » Sat Oct 14, 2017 7:11 am

No, those are not features of VICIdial.
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