Agent outbound call using ip-phone without login in browser

Any and all non-support discussions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Agent outbound call using ip-phone without login in browser

Postby susam » Sat Oct 14, 2017 5:20 am

I have some queries
1) agent will login using the ip phone and ringback will come into ip-phone without any agent console
2) ip-phone keypads will be used for disposing a call.
Let me know if the above queries are possible to achieve
susam
 
Posts: 9
Joined: Wed Oct 11, 2017 9:27 am

Re: Agent outbound call using ip-phone without login in brow

Postby mflorell » Sat Oct 14, 2017 7:11 am

No, those are not features of VICIdial.
mflorell
Site Admin
 
Posts: 16332
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to General Discussion

Who is online

Users browsing this forum: No registered users and 14 guests