Agent outbound call using ip-phone without login in browser
Posted: Sat Oct 14, 2017 5:20 amI have some queries
1) agent will login using the ip phone and ringback will come into ip-phone without any agent console
2) ip-phone keypads will be used for disposing a call.
Let me know if the above queries are possible to achieve
1) agent will login using the ip phone and ringback will come into ip-phone without any agent console
2) ip-phone keypads will be used for disposing a call.
Let me know if the above queries are possible to achieve