No one is in your session

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No one is in your session

Postby iboam » Thu Oct 19, 2017 12:35 pm

Hi everyone, i would like o thanks everyone in advance.

It's there a way to Auto Call Agent Webphone on login ? I'm using Zoiper web
ViciBox: 7.0.3 | VERSION: 2.12-565a BUILD: 160827-0917 | SVN: 2591 | Clusters: 1 DB-WEB / 3 ASTX | SSL | WebRTC | Wallboard | DNC Nightly Scrubber
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Re: No one is in your session

Postby mflorell » Thu Oct 19, 2017 12:51 pm

No, you have to give the webphone time to load, that can vary depending on the agent workstation and could be 5 seconds or 30. There is no universal time for all agents, which is why we did not make that call automatic for webphones.
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Re: No one is in your session

Postby iboam » Thu Oct 19, 2017 1:03 pm

It does nor call agent webphone unless i click it ... it’s there a way to fix this ?
ViciBox: 7.0.3 | VERSION: 2.12-565a BUILD: 160827-0917 | SVN: 2591 | Clusters: 1 DB-WEB / 3 ASTX | SSL | WebRTC | Wallboard | DNC Nightly Scrubber
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Re: No one is in your session FIXED

Postby iboam » Thu Oct 19, 2017 2:34 pm

i just edit the vicidial.php in agc folder and added the NoneInSessionCalL('LOGIN'); return false; to the onload parameter in the body tag, that way every time it login automatically load the function to call agent webphone.

<body onload="begin_all_refresh(); NoneInSessionCalL('LOGIN'); return false;" onunload="BrowserCloseLogout();">

It Works like a charm !!!!!
ViciBox: 7.0.3 | VERSION: 2.12-565a BUILD: 160827-0917 | SVN: 2591 | Clusters: 1 DB-WEB / 3 ASTX | SSL | WebRTC | Wallboard | DNC Nightly Scrubber
iboam
 
Posts: 192
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