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vicidial carrier status details

PostPosted: Fri Feb 23, 2018 8:17 am
by prosenjit2009
Hi, I need some help regarding vicidial real time screen show carrier status. I can see CHANUNAVAIL, CANCEL and CONGESTION periodical. But how can I get or download those numbers which are being showing over there like how many going to CHANUNAVAIL or CANCEL status ? not getting anything report section.attached is the image.

Server type- Virtual Server (Vmware Esxi)
16 GB RAM
8 Core CPU
VERSION: 2.14-650a
BUILD: 180111-1544
SVN version :2897
DB Schema Version:1532
No PRI/SANGOMA
No Extra Software or hardware.

attached is the image.::: http://hmp.me/bbew


Regards
Prosenjit

Re: vicidial carrier status details

PostPosted: Fri Feb 23, 2018 8:26 am
by blackbird2306
Report --> Admin Utilities (link at the bottom) --> Carrier Log Report or Hangup Cause Report

There is also a "DOWNLOAD" link in these reports

Re: vicidial carrier status details

PostPosted: Fri Feb 23, 2018 9:02 am
by prosenjit2009
Thanks a Lot.

Re: vicidial carrier status details

PostPosted: Fri Feb 23, 2018 9:04 am
by blackbird2306
I don't understand what you mean exactly and what do you need? My downloaded file is a csv (Comma-separated values), which I opened with Excel and all hangup causes and sip codes are right there.

this is the downloaded file format for me:
UNIQUE ID| CALL DATE| SERVER IP |LEAD ID |HANGUP CAUSE |DIAL STATUS |CHANNEL |DIAL TIME |ANSWERED TIME |SIP CODE |SIP HANGUP REASON |PHONE NUMBER



[EDIT: You deleted/edited your last question to this post!]

Re: vicidial carrier status details

PostPosted: Fri Feb 23, 2018 9:53 am
by prosenjit2009
blackbird2306 wrote:I don't understand what you mean exactly and what do you need? My downloaded file is a csv (Comma-separated values), which I opened with Excel and all hangup causes and sip codes are right there.

this is the downloaded file format for me:
UNIQUE ID| CALL DATE| SERVER IP |LEAD ID |HANGUP CAUSE |DIAL STATUS |CHANNEL |DIAL TIME |ANSWERED TIME |SIP CODE |SIP HANGUP REASON |PHONE NUMBER



[EDIT: You deleted/edited your last question to this post!]



Thanks a lot. got it.